What Is Beacon? #

Beacon (Broadcast Engine for Announcing Change Operations & Notifications) is the official IT communication and change management portal for the institution. It serves as the authoritative source for:

  • Service Status — real-time health of core IT services
  • Maintenance — upcoming and past maintenance windows
  • Changes — formal change records for infrastructure modifications
  • Announcements — general IT news and upcoming events
  • Documentation — how-to guides and IT policy articles
  • Playbooks — operational runbooks for IT staff
  • Endpoints — inventory and status of monitored systems

How to Use This Portal #

Checking Service Status #

The Status section lists current operational health for all monitored services. Each entry shows the service name and a colour-coded status badge:

BadgeMeaning
🟢 OnlineFully operational
🟡 DegradedReduced performance or partial outage
🔴 OfflineService unavailable

Tracking Planned Maintenance #

The Maintenance section and its calendar view show all upcoming scheduled maintenance windows. Subscribe to the feed or bookmark this page to stay informed.

Following Change Records #

The Changes section documents every formal change to production infrastructure, including business justification, scope, rollback plans, and approval status.

Subscribing to Updates #

You can subscribe to section-specific RSS/Atom feeds to receive updates in your feed reader. Feed links are available at the bottom of each section’s listing page.


How Content Reaches This Portal #

IT staff submit content through the Sveltia CMS admin interface (/admin/). All submissions are reviewed, version-controlled in Git, and published automatically via a CI/CD pipeline. This means every change to this site is tracked and auditable.


Feedback #

If you notice an error or have a suggestion for this portal, please open a ticket at it.example.edu/support and select Beacon Portal Feedback as the category.